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FAQ’s

FOODSHARE FAQ

Bring twist in your accordion with the box-shadow style

You can complete the application at https://foodshare.cloud/client-application

Dial *120*192# - Then select from the options below.

1. Confirm Collection

2. Nothing to Collect

3. Submit kilograms received

4. Unable to collect

5.  <-- This option is only available if you have been offered a Recovery Slot.

1. Confirm Collection

(When you arrived -- Dial the USSD number - Receive the auhorisation

2. Nothing to Collect

 

3. Submit kilograms received

4. Unable to collect

5.  <-- This option is only available if you have been offered a Recovery Slot.

Dial *120*192# - Option 5 - to accept the recovery slot - Thereafter dial the USSD code again

then press Option 1 to confirm the collection.

Dial *120*192# - option 3 - Below you will see available categories, if you dont have anything in a certain category, enter 0 (Zero)

A: Food Groceries

A: Mixed Bakery

A: Mixed Deli

A: Mixed Fruit

A: Mixed Vegetables

A: Non-Food Groceries

A: Waste

On  the website -- Go to https://foodshare.cloud - use your admin email address and assigned

 password

You can log a support request by email : support@foodshare.cloud or dial 087 095 8989

you would have received SMS reminders of your collection time at the store -- you have 30min

thereafter to interact with the USSD.

We will revert as soon as we have reviewed your application, and will schedule an

UNANNOUNCED site visit to ascertain the validity of your application

A: VFB (Virtual FoodBanking) only collect at the stores

A: Warehouse - open once a month for bulk collections.

A: VFB pricing: R25

A: Warehouse Small: R200

A: Warehouse Medium: R300

A: Warehouse Large: R400